Loan Servicing in Strongsville, OH | Northstone - home1

Ohio's All-in-One Loan Servicing Team

Founded in 2022 and based in Strongsville, OH, Northstone Loan Services provides commercial real estate loan servicing for a variety of securitized and agency lenders. Our skilled team of asset managers has over 60 years of combined commercial real estate finance knowledge, which they leverage in each transaction.

We are here to assist our clients throughout the life of their loans for all administration matters. From the collection and monitoring of required financial reporting and insurance to more in-depth servicing needs, we can handle it all. To learn more about our commercial real estate loan servicing options, contact us today.

Who We Are

Learn about our loan servicing company, including our friendly yet professional team members.

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What We Do

Explore our commercial real estate loan servicing options, including modifications and payoffs.

Our Client Portal

Our Client Portal

We empower our clients to be informed about their loans through the use of our client portal.

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Our Commercial Real Estate
Lending Services

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Financial Reporting

We handle all of the required financial reporting for your commercial real estate loan.

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Loan Assumption

Navigate loan assumptions with the help of our commercial real estate lending experts.

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Loan Modifications

Understanding your situation may change, we can help you modify your loan as needed.

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Reserve Releases

Lenders can release loan reserves when unexpected losses occur in commercial lending.

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Payoffs & Releases

As an all-in-one servicing company, we handle everything including the payoff of the loan.

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Enforcement Matters

Commercial real estate enforcement involves a variety of actions that we can perform.

Explore Your Commercial Real Estate Loan Servicing Options!

Meet the Team

Northstone Loan Services employs a team of experienced asset managers who are highly knowledgeable about commercial real estate lending. Below are just some of the many team members who support our clients as they navigate the loan servicing process.

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Managing Director

Heather Mattei

Heather is a Managing Director of Northstone Loan Services. She has over 25 years of experience in commercial real estate lending and servicing. Her financial and legal knowledge make her an asset to our clients and partners.

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Managing Director

Lindee Flater

Lindee Flater is a Managing Director of Northstone Loan Services. She has gained a wealth of commercial real estate knowledge over her 20 years of working with numerous developers, investors, and institutional capital sources.

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Portfolio Manager

Polly Steffen

Polly Steffen is the Portfolio Manager of Northstone Loan Services and manages our servicing department. She has over 20 years of experience working in the commercial real estate, finance, and corporate legal industries.

Access Our Client Portal

Northstone Loan Services' use of FICS software allows our clients to have live access to their commercial real estate loan accounts through our client portal. For assistance accessing the portal or with your loan account information, contact our team today.

Contact Our Loan Servicing Professionals Today

If you have any questions about your commercial real estate loan, reach out to Northstone Loan Services. Complete the form, and a member of our team will get back to you.

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